FAQ's

1. How long will my order take to arrive?

To serve you better and get the best prices, your order may be shipped from one of our International suppliers. Therefore please allow 7-20 business days for your parcel/s to arrive.

2. Can I track my order?

Yes, if you need to track your order, simply send us a message and we will send you a tracking number.

3. What if I want to return an item?

4. How can I get in touch if I have a problem with my order?

Email: admin@thehealthandbeautyvillage.com or WhatsApp:

5. How can I pay for my order?

Accepted payment methods are credit card, debit card, PayPal

6. Will my order arrive all in one parcel?

Often the customer will receive their order in more than one parcel and on different days.

7. How can I stay in the loop about special offers and deals?

You can join our email list and/or like our social media pages.